Hello

I’m Frances. I’m passionate about the potential of design systems to create better digital experiences for everyone.

I combine experience as a product manager and content designer to understand users, craft strategy, influence stakeholders and drive adoption.

  • "Frances was a strong advocate for user research, combining it with data to create designs and content for our customers that just worked."

    Cathy Tyrell-Knights, Product Manager

  • "I was particularly impressed by Frances' ability to communicate complex ideas to varying audiences with ease."

    Rose Pearson, Product Leader

  • "Frances has the ability to stay calm, focused and rational under pressure, balance multiple competing priorities and successfully manage the day to day activities of a large multi-disciplinary team."

    Dave House, Design Lead

  • "Frances not only educated our team at BT/EE on the significance of content design but also provided insightful guidance on how to effectively leverage a content designer's skills."

    Hugh Page, Product Designer