Hello
I’m Frances. I’m a digital product leader with a background in content design. I love working at the intersection of digital products and the people that use them.
I’m a passionate advocate for inclusive, user-centred products because doing right by the customer is the best way to achieve results for business.
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Product Management
Setting the vision, strategy and roadmap for EE’s Design System
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Content Design
From new product features at BT Group to blogging strategy at the MS Society
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Tone of Voice
Creating consistent tone at the Royal Botanic Gardens, Kew